VerifyNow Pty Ltd trading as Accurate Background in Australia is an accredited body with the Australian Criminal Intelligence Commission (ACIC). You can verify this by visiting the ACIC’s Accredited Bodies Page and expanding the section titled ‘Accredited bodies authorized to offer a service directly to members of the public and other organizations (Legal Entity Customers)’, where you will see VerifyNow Pty Ltd listed.
According to the ACIC, being an accredited body means that you are “entrusted with direct access to the National Police Checking Service (NPCS or Service) and play a vital role to help safeguard the Australian community”. This accreditation allows us to carry out National Coordinated Criminal History checks, directly through ACIC, providing a timelier solution for our customers.
This accreditation also brings with it responsibilities. One of these responsibilities is the requirement that all accredited bodies verify the identity of the individual being checked and establish a link between the individual and their claimed identity.
What is the DVS and How Does it Work?
Accurate Australia uses a gateway service provider to verify identity documents via the Document Verification Service (DVS). The DVS is a function of the Australian Federal Government’s Identity Matching Services which compare personal information on identity document against existing government records, such as passports, driver licences and birth certificates.
While the DVS is an important component of the identity verification process, it isn’t the only step that needs to be taken. The results from a DVS check simply show whether or not the biographical information on the provided identity documents matches the original record and will show either a “yes” or “no” result.
To be assured of someone’s identity we also need to link the person providing the documents to the claimed identity. Accurate Australia does this through the use of a selfie photograph where the candidate holds up their physical identification, hence providing a link between the document and the person.
How Does an Identity Verification Check Work?
Due to the requirements of the ACIC as discussed above, all candidates undergoing a police check also get their identity verified as part of this process. As police checks are one of the most common forms of employment screening, most candidates being screened as part of a recruitment process will have their identity verified in this way, as a component of the police checking process.
For an identity verification carried out as part of a police checking process, these are the steps involved:
- Depending on the version of the police check being carried out, the candidate provides the relevant identity documents:
- For an ACIC Nationally Coordinated Criminal History check, 4 types of documents are required: 1x commencement document, 1x primary document, and 2x secondary documents.
- In some cases (such as a check carried out by an international employer), ACIC cannot be used. In these cases, a police check can be carried out by the Australian Federal Police. For an AFP check, the 100 points identification system is used.
- Before any identity document details are passed onto ACIC or the AFP, a DVS check is carried out to verify their validity.
- A selfie photo of the candidate holding their identity documents is provided to Accurate Australia to link the candidate to their documents.
- Once the validity of the documents and a link between the candidate and the credentials has been confirmed, they are passed on to either the AFP or ACIC who carry out the criminal history check and return the results to Accurate Australia to then pass on to the customer.
If there is no police check being carried out but other checks such as qualification checks are required, Accurate Australia can carry out their own identity verification using a commencement document (e.g. Passport or Visa) and a primary document (e.g. drivers licence). These documents are both verified using the DVS, and linked to the candidate using the selfie photo.
Identity Proofing Guidelines and Levels of Assurance
The Federal Government’s Department of Home Affairs has released National Identity Proofing Guidelines, which form an important role within the overall National Identity Security Strategy.
These guidelines recognise that not every identity check represents the same level of potential risk, stating:
“It will not always be necessary or appropriate to confirm a person’s identity with a high degree of confidence, particularly for transactions or services that are low value or involve low levels of risk. These Guidelines therefore adopt a risk-based approach to identity proofing using varying Levels of Assurance (LoA) that can be applied commensurate with the level of risk involved in any particular context.”
The table below lists the four levels of assurance that can be used to rate the confidence that should be placed in an identity-proofing transaction. The highest level of assurance for proofing that can be carried out remotely is the Silver Standard or “High” level. This is the level under which Accurate Australia operates.