The Benefits of Social Media Screening
Our client was keen to professionally outsource social media checks, as they found that standard referencing checks were providing factual information, but providing little insight into a more detailed overview of their candidates’ characters. One of their company values is to encourage employees to be themselves, so taking extra steps in the screening process was the right move for them.
Prior to this, their hiring managers were informally conducting their own online searches, which risks a lack of transparency, fairness, and compliance in the hiring process. The business chose to conduct the checks on a particular population of the business, due to the sensitive nature of their roles.
What Did We Find?
53% of the results were identified on Facebook, while 32% were found on X. Only 13 candidates had flags across more than one platform.
Accurate was able to advise the client on how to respond to the results. Before conducting checks, a strong emphasis on the social media policy was indicated to candidates during the induction process. Not every red flag needs to result in an offer withdrawn, this is dependant on the employer’s social media policy and tolerance.
Out of 256 checks conducted, 70 were flagged with adverse information. The client informed the hiring managers where something was flagged, without communicating specific results. As a result of clarity and consultation during the screening process, there was no pushback from hiring managers on the job offers withdrawn.
Hate and Discriminatory Behaviour
12%
Violent Content
9%
Potential Addiction or Substance Abuse
3%
Illegal Activities
1%
Extreme Views and Opinions
0%
Other
0%
A Process That Suits You.
How did it work?
- Client notified of adverse findings
- Client discussed results with candidate
- Candidate locked down their account
- Accurate instructed to re-run social media check
- Repeat check results came back clear
