About Orange Tree
Hire faster with Orange Tree’s full suite of screening solutions. Our advanced technology speeds up and simplifies your screening process while our U.S.-based support offers personalized service. Our business is focused on finding ways to help you be successful.
The Orange Tree Difference
Fast Results
With our advanced technology,
background checks start in 3 seconds.
- 45% of services completed instantly.
- Same day results for criminal searches.
- 95% order completion within 3 days.
Dedicated Support
FCRA certified, US-based, and English speaking client and candidate support.
- 95% of responses in 2 hours or less.
- 92% of candidate calls answered live.
- 90% first contact resolution.
Candidate Experience
Our mobile-optimized platform makes data entry easy from any device.
- e-Consent for compliance forms.
- Real-time ETAs and status updates.
- Convenient clinic selection.
3 Easy Steps
Sign
Electronically sign the user agreement and business proposal you receive via DocuSign.
Account Setup
Our implementation team will set up your account. This will take 1-2 business days.
Training | Go Live
Your Client Services Partner will schedule your training on how to place orders, view progress, and see completed orders.
Support Team
Please reach out to us via phone or email if you have any questions about setting up your account or your background screening program with Orange Tree
Service Descriptions
Address History
The Address History Locator service derives names (including AKA’s or aliases) and addresses associated with a candidate’s Social Security number, as sourced by a proprietary database. This information may then be used to broaden the scope of criminal records services.
County/Statewide Criminal Search
A seven-year search of a local state court or a statewide court or police repository for all reportable felony and misdemeanor records including convictions, deferred records, pending records, failure to appear, and warrant information (as allowed by state and federal law).
Education Verification
Confirmation of the claimed degree, diploma (or GED) or certificate obtained or attended, as reported by the candidate. In addition, attendance dates, graduation date and major (or field of study) may be verified. At least three valid attempts are made.
An attempt is valid when there is reason to believe the correct entity has been contacted.
Employment Verification
Confirmation of claimed employment as reported by the candidate or as requested by the Client.
In addition, employment dates, and title may be verified. As a standard practice, Employment verification records are first requested from The Work Number® and results are reported for all present and past employments returned from The Work Number® pass-through fees apply. Employment not verified by The Work Number® are then verified through other legitimate means. At least four valid attempts are made. An attempt is valid when there is reason to believe the correct entity has been contacted.
This service excludes verification of self- employment or military employment.
Federal Criminal Search
A seven-year search of the of a federal criminal district court using the same online repositories utilized by the federal court clerks.
Lab Based Drug Screen (10 Panel)
Urine Drug Screen service includes automated facilitation of the urine sample collection at one of the partner’s collection sites, shipment of the urine sample to the laboratory, any Medical Review Officer (MRO) services (if applicable) and result reporting.
Drugs Tested:
- Amphetamines
- Barbiturates
- Benzodiazepines
- Cocaine metabolites
- Marijuana metabolites
- Methadone
- Methaqualone
- Opiates
- Phencyclidine
- Propoxyphene
National Criminal Records Search
The National Criminal Records Search (NCRS) compiles information from various sources. If a record is located from the National Criminal Records Search (NCRS) during the background screening process, A confirming search at the jurisdictional level is completed to confirm the record.
National Sex Offender Search
The National Sex Offender Registry (NSOR) service is a proprietary database search of records sourced from state sexual offender registries from all 50 states, the District of Columbia and Puerto Rico. A confirming search at the state source and/or jurisdictional level is completed to confirm the record.