Hello there!

Accurate Background LLC, is committed to helping the survivors of human trafficking.  To request to block adverse information from your background screening report, please contact us by mailing your request to our address dedicated to receiving requests to block information resulting from trafficking: Accurate Background ATTN: Compliance HQ 200 Spectrum Center Drive, Suite 1100 Irvine, CA 92618 Alternatively, you may mail your request to: Accurate Background ATTN: Compliance HQ 230 Costello Dr. Suite 100  Winchester, VA 22602 To assist us in processing your request, the following information is required:

1. Your preferred method of communication for us to contact you about your request.
2. Proof of Identity:

• • Copy of a government-issued identification document
    • Driver's license
    • Government-issued ID
    • Passport
    • Social Security card
    • Birth certificate
  • If you have a designated representative submitting information on your behalf, then in addition to your proof of identity, your designated representative needs to submit their proof of identity and a valid power of attorney or some other documentation that authorizes the representative to act on your behalf.

3. Trafficking Documentation:

• • Identified adverse items of information:
    • Provide the specific item(s) on your report you are seeking to block.
  • Victim determination:
    • Documentation that establishes that you were a victim of human trafficking

• • • A federal, state, tribal, or other government or law enforcement entity; or

• • • • A non-governmental organization or members of a human trafficking task force authorized by a governmental entity to make such a determination; or
      • Documentation from a court indicating a determination by a court that you were a victim of human trafficking
      • A statement from you stating that you were a victim of human trafficking that is signed or certified by a representative of such government entity, court, or non-government organization or human trafficking task force authorized by a governmental entity to make such a determination

If you need assistance, please contact us utilizing any of the methods at https://www.accurate.com/contact-us/ .

Please contact us at any time to check the status of your background check.

You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

• Current Valid Driver's License
• Current Valid State Identification Card
• Current Valid Passport

You can send your request in one of the following methods:

• Fax your request to (847)255-1896 (be sure to include your request, picture ID, and contact information)
• Mail your request to: Accurate Background, LLC Atrium Corporate Center 3800 Golf Road, Suite 120 Rolling Meadows, IL 60008 (Be sure to include your request, picture I.D. and contact information)

If you believe that any of the information in your background report is inaccurate or incomplete, you may initiate a dispute free of charge with Accurate Background. The dispute process also known as the reinvestigation process, may take up to 30 days, depending on the nature, scope and source of the information being disputed; however, Accurate Background strives to complete any reinvestigation of disputed information as soon as possible. You may dispute your record in one of the following methods:

1. Submitting a request through our dispute form
2. Verbally by contacting Accurate Background's Consumer Help Line  (844) 220-6741
3. Via email (do not include personal identifiable information), other than full name and your contact telephone number
4. In writing to: (Include your full name, your contact phone number and email address)

Accurate Background, LLC Atrium Corporate Center 3800 Golf Road, Suite 120 Rolling Meadows, IL 60008 Upon receiving your dispute, Accurate Background will promptly reinvestigate the specific information/records that you are disputing. Accurate Background also has trained customer service representatives who can work with you if you need assistance identifying the specific information/records that you want to dispute.

You may request a copy of your report at any time by one of the following options:

1. Telephone:  (844) 220-6741 for identification purposes, you will be asked a few security questions
2. In Writing, please include the following information:

First name, Middle Name(if applicable), Last Name, Suffix(if applicable), DOB,  last 4 digits of your social security number, mailing address, city, state, zip, email address, phone number to reach you, employer you applied to work.

You may contact our Client Services team at 800.216.8024, or send an email to customer_service@accurate.com. Please include your full name and the search reference ID, if available.

Please note, Accurate Background does not maintain a database from which consumer reports (background checks) are processed.  Instead, all requests for a background check are conducted only with explicit written permission by the consumer and are unique consumer reports for each request.  You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

• Current Valid Driver's License
• Current Valid State Identification Card
• Current Valid Passport

You can send your request in one of the following methods:

• Fax your request to (855)-785-4434 (be sure to include your request, picture ID, and contact information)
• Email your request to:  customer_service@accurate.com (be sure to include your request, picture I.D., and contact information)
• Mail your request to:

Accurate Background, LLC 200 Spectrum Center Drive, Suite 1100 Irvine, CA 92618 (Be sure to include your request, picture I.D., and contact information)

The time varies based on what is actually being conducted as part of your background check. The time may also vary depending on what’s included in the background check request and the responsiveness of the source of the information being requested. Please note, holidays and weekends do not count towards processing time.

You have several ways to dispute information on your background check report: Email: By emailing your request to disputes@accurate.com Online:  You may enter your dispute on our website here Phone: By calling Accurate Background at 800.216.8024 Fax: By faxing a dispute letter to 855.785.4434 Mail: By mailing your dispute letter to: Accurate Background Dispute Department 200 Spectrum Center Drive, Suite 1100 Irvine, CA 92618 Please provide the following information with your dispute. Do not include personally identifiable information, other than full name, confirmation number, and your contact telephone number, if sending via email.

• Full name
• Confirmation or ID number
• Social Security Number
• Daytime contact phone number
• Email Address
• Provide the specific item on  your report that is incorrect or incomplete
• Any additional information you are able to provide may help us expedite the reinvestigation, but is not a requirement to initiate a dispute. This includes, but is not limited to:
  • Copy of your driver license or photo ID (please enlarge and ensure copy is clear and legible)
  • Documents to support your dispute (if available)

You are entitled to receive a copy of your background report and Accurate Background also has trained customer service representatives who can work with you if you need assistance identifying the specific information that you want to dispute.