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Please contact us at any time to check the status of your background check.

You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

  • Current Valid Driver’s License
  • Current Valid State Identification Card
  • Current Valid Passport

You can send your request in one of the following methods:

  • Fax your request to (847)255-1896 (be sure to include your request, picture ID, and contact information)
  • Mail your request to:
    Accurate Background, LLC
    Atrium Corporate Center
    3800 Golf Road, Suite 120
    Rolling Meadows, IL 60008
    (Be sure to include your request, picture I.D. and contact information)

If you believe that any of the information in your background report is inaccurate or incomplete, you may initiate a dispute free of charge with Accurate Background. The dispute process also known as the reinvestigation process, may take up to 30 days, depending on the nature, scope and source of the information being disputed; however, Accurate Background strives to complete any reinvestigation of disputed information as soon as possible.

You may dispute your record in one of the following methods:

  1. Submitting a request through our dispute form
  2. Verbally by contacting Accurate Background’s Consumer Help Line  (844) 220-6741
  3. Via email (do not include personal identifiable information), other than full name and your contact telephone number
  4. In writing to: (Include your full name, your contact phone number and email address)

Accurate Background, LLC
Atrium Corporate Center
3800 Golf Road, Suite 120
Rolling Meadows, IL 60008

Upon receiving your dispute, Accurate Background will promptly reinvestigate the specific information/records that you are disputing. Accurate Background also has trained customer service representatives who can work with you if you need assistance identifying the specific information/records that you want to dispute.

You may request a copy of your report at any time by one of the following options:

  1. Telephone:  (844) 220-6741 for identification purposes, you will be asked a few security questions
  2. In Writing, please include the following information:

First name, Middle Name(if applicable), Last Name, Suffix(if applicable), DOB,  last 4 digits of your social security number, mailing address, city, state, zip, email address, phone number to reach you, employer you applied to work.

Please note, Accurate Background does not maintain a database from which consumer reports (background checks) are processed.  Instead, all requests for a background check are conducted only with explicit written permission by the consumer and are unique consumer reports for each request.  You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

  • Current Valid Driver’s License
  • Current Valid State Identification Card
  • Current Valid Passport

You can send your request in one of the following methods:

  • Fax your request to (855)-785-4434 (be sure to include your request, picture ID, and contact information)
  • Email your request to:  customer_service@accurate.com (be sure to include your request, picture I.D., and contact information)
  • Mail your request to:

Accurate Background, LLC

7515 Irvine Center Drive

Irvine, CA  92618

(Be sure to include your request, picture I.D., and contact information)

You may contact our Client Services team at 800.216.8024, or send an email to customer_service@accurate.com. Please include your full name and the search reference ID, if available.

You may contact our Client Services team at 800.216.8024, or send an email to customer_service@accurate.com. Please include your full name and the search reference ID, if available.

Please note, Accurate Background does not maintain a database from which consumer reports (background checks) are processed.  Instead, all requests for a background check are conducted only with explicit written permission by the consumer and are unique consumer reports for each request.  You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

  • Current Valid Driver’s License
  • Current Valid State Identification Card
  • Current Valid Passport

You can send your request in one of the following methods:

  • Fax your request to (855)-785-4434 (be sure to include your request, picture ID, and contact information)
  • Email your request to:  customer_service@accurate.com (be sure to include your request, picture I.D., and contact information)
  • Mail your request to:

Accurate Background, LLC

7515 Irvine Center Drive

Irvine, CA  92618

(Be sure to include your request, picture I.D., and contact information)

The time varies based on what is actually being conducted as part of your background check. The time may also vary depending on what’s included in the background check request and the responsiveness of the source of the information being requested. Please note, holidays and weekends do not count towards processing time.

Still have questions? Let’s talk.

Our support team is here to help.