Covendis

A proposal ID is a 6 digit ID number from the Covendis portal. It is required for each requisition. This is critical for the report integration. Please do not enter any hyphens, letters, or special characters. Only numbers are in the Proposal ID. You must have this ID ready before a background check is initiated. The report will not be uploaded to your proposal if the report is entered with an incorrect ID.

Yes, without the Proposal ID entered into the Proposal/Contract ID field, the report will not upload to the proposal in Covendis.

The report will be attached within two business hours, if the Proposal ID is correctly entered.

Enter in only one Proposal ID. Once the report is completed, email your account manager with the other Proposal ID’s if there are multiple.

Login to your account, and search for the candidate’s report that you need to add searches to, then click on the candidate’s name. Click “View Report Options” under the Proposal ID and select “order more”. Select “Order Individual Searches” as the package, then click on the additional searches you are needing to add. You will also need to update the Proposal ID, if applicable.

Covendis has access to all reports ordered within the supplier network. For security and privacy reasons, please contact your account manager for setting up separate access for non-Covendis ordering.

You will need to contact your account manager to update provide the correct Proposal ID so the report will be uploaded.

The searches that are available from Accurate Background for the Covendis program are at their optimum completion times. While we always complete searches as quickly as we are able, the average Turnaround Times (as listed above), are the most current and accurate turnaround times. We unfortunately are not able to provide rush requests on these searches at this time.

Covendis requires that all valid AKAs are ordered for each candidate. Misspellings, or invalid AKAs (as shown below) are not required to add to the report. Candidate Name: Jane Smith

• Valid AKAs: Jane Doe, Jane Moore
• Invalid AKAs: J Smith, J R Smith, Jane Simth, Jan Smith, Jan Doe, etc

Covendis requires all states in the last 7 years of address history to be added to the report. Based on the SSN Trace, the system will automatically populate the locations from the address history. If a candidate has lived in another country in the last 7 years, then international criminal searches may also be required.

Covendis requires the highest level of education to be verified, regardless of where the degree came from.

Always refer to your proposal or requisition for exact search requirements. If you cannot locate these requirements, contact your Covendis representative.

Accurate Background has the understanding that Covendis should accept Statewide criminal searches for any location a Statewide search is available. County searches are not required in addition to a Statewide search if the Statewide is available.

There are some locations that a Statewide search is not available, and a county search will be necessary: California, Louisiana, Massachusetts, Nevada, New Hampshire, Ohio, Vermont, West Virginia, and Wyoming.

Covendis has stated that 5 panel tests are acceptable for all requisitions thus far. 10 panel tests are also available, and it will be your company’s choice on what to order. Always refer to your proposal/requisition, or call Covendis directly with questions on a drug testing requirement.

We are happy to confirm Accurate Background’s identity and legitimacy to candidates that are concerned about their information. However, the candidate will be required to release their personal details to the supplier before an order can be placed. Accurate Background will not contact candidates directly, nor gather information from them directly. All communication must be through the supplier.

Accurate Background does not process decisions on Covendis reports. We only provide the report results for Covendis candidates. Please contact Covendis directly with any questions regarding your proposal.

First and foremost, your business must have a corporate account with Accurate Background before an order can be placed. A pending proposal ID from Covendis is required to place an order, as well as the candidate’s hand signed release form. The completed release form will give the supplier access to the candidate’s full legal name, date of birth, SSN, and address. All these items are required before placing an order for standard criminal searches. If an employment verification is required, employer name, dates of employment, position held, and employer location are required. A company contact and number is preferable, but not required. If an education verification is required, a copy of the degree/diploma, dates attended, school name, school location, and degree obtained are required. All details listed here are required before an order is placed.