OTES Help Center – How to Provide Your Employment History
(Don’t have time to go through the tutorial? Click here to download a PDF copy of the tutorial).
Use the following link to watch the tutorial: https://www.iorad.com/player/1873850/How-to-provide-your-employment-history
Learn how to provide your employment history using the candidate portal.
1. Step 1. Click the personalized login link to visit the candidate portal to provide the information needed for your background check.
2. You will be redirected to Orange Tree’s CandidateConnect portal.
3. Step 2. Electronically sign the disclosure and authorization forms.
4. Step 3. Provide your personal information.
5. Click to provide your date of birth.
6. And your Social Security Number
7. Click submit.
8. Step 4. Provide your employment history.
9. Provide the month, day, and year you started working there.
10. And the month, day, and year you stopped working there.
11. Click to indicate if this is your current employer.
12. And if you were employed as a contract employee or through a staffing company.
13. Provide the company name.
14. Phone number for the individual Orange Tree should call for the verification.
15. The street address for the company.
16. The City.
17. And State.
18. Provide the title or position you held while employed there.
19. And your name while employed there.
20. If you have additional employments, click the + sign to display more fields.
21. If you had any gaps in your employment history. You can provide how long the gap was for.
22. And provide an explanation for the gap.
23. Once you are finished, click submit.
Thank you for taking this tutorial.
Here’s an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/1873850/How-to-provide-your-employment-history
Common questions and answers
1. How do I complete my employment history?
- Input the start and end dates at each company (day, month, and year). Check box if you were employed as a contractor or through a staffing agency. Enter the company name, phone number, address of your previous employer and your title/position, and name used.
2. What if I forgot to include a former employer? How do I update this information?
- You can contact us directly to update your information from the candidate portal or email us at candidateconnect@otes.com.
3. I was asked to provide additional documentation. What kind of documentation do I need to provide for my employment verification?
- This is determined by your perspective/current/future employer’s policy. There is a drop-down in the candidate portal that lists acceptable forms of documentation.
- Common forms of employment documentation include:
- W2 form
- Paystub
- I-9 form
- Tax forms
- Bank statements
- Proof of employment offer letter
4. How do I provide additional documentation for my employment verification?
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You can take a photo with your phone and upload the attachment to CandidateConnect® or email it to candidateconnect@otes.com