Company Facts

Broad search coverage

• Pre and post-hire screening, as well as continuous monitoring covering criminal, Motor Vehicle Records (MVR) and license & sanctions monitoring
• Global Identity Verification (supports document validation in 200+ countries and territories)
• Global reach in more than 200+ countries and territories
• DOT and FAA background screening support, including MVR and PRD checks
• Continuous monitoring services
• Dedicated healthcare support including OIG/SAM exclusions checks, abuse and sex offender registry checks, and FACIS Level 1M and 3 checks

Robust global and industry-specific compliance support

• Automated adjudication and jurisdiction-specific forms to support compliance obligations
• Real-time dashboard with exportable reports
• Documentable audit trails to support regulatory obligations
• Global, FCRA, state, and local compliance support

Intuitive self-service features

• Mobile-first candidate portal including candidate self-scheduling and self-service document upload
• Integrated drug and health screening (candidates can self-schedule drug tests without leaving the platform)
• Real-time dashboard with exportable reports

Best-in-class customer support

• 24/7/363 global customer support, with a 90% first-call resolution rate and 20% of calls answered after hours
• Dedicated support from account managers with 9+ years’ experience on average
• 98.5% customer retention and 97% customer satisfaction
• Dedicated industry-specific support for healthcare, transportation and other regulated industries

Accurate background check packages are typically custom-configured based on each client’s industry, role type, and compliance requirements. Actual package contents vary by client, jurisdiction, industry, and compliance requirements. However, examples of our most common package types include the following:

• Basic Criminal + ID Verification
  County criminal search (7-year), SSN trace, nationwide database check, ID verification.
• Standard Employment Package
  Adds nationwide Wants & Warrants plus sex offender registry to the Basic package.
• Comprehensive Criminal Package
  County, statewide, federal criminal checks + national database search.
• Employment Verification Package
  Employment history verification (up to 5 employers) + standard criminal searches.
• Education Verification Package
  Education verification plus SSN trace and national criminal.

Healthcare

• Healthcare
  County criminal, FACIS® Level 1M or 3 sanctions check, license verification education verification, abuse registry checks, and national criminal.
• Healthcare Plus Drug Testing
  Adds DOT/non-DOT drug testing and occupational health services to Healthcare Complete.
• Healthcare Annual Monitoring
  Continuous criminal + license monitoring + exclusion list monitoring.
• Long-Term Care / Assisted Living Searches
  Adult abuse registries, sex offender registry, state background checks, license verifications.

Transportation / DOT

• DOT Compliance Searches
  DOT-mandated drug & alcohol history, CDLIS (Commercial Driver License Information System), MVRs, and pre-employment drug screen.
• FMCSA Clearinghouse Searches
  Includes Clearinghouse queries, DOT drug screen, and employment verifications required by FMCSA.

Global Screening

• Global Criminal + Education Searches
  International criminal searches plus highest completed education verification.
• Global Employment Searches
  Employment and education verifications with Right-to-Work and identity checks by country.
• Cross-Border Healthcare Searches
  International license verification, FACIS equivalent, and sanctions search customized by jurisdiction.
  (Global screening capability overview)

Executive & High-Security Roles

• Executive Background Searches
  County/state/federal criminal, civil litigation, credit report, professional references.
• Security-Sensitive Searches
  OFAC / global watchlist checks, ID verification, and detailed federal searches for fiduciary roles.

As of September 2026, Accurate has a 4.4/5 rating among verified reviewers on G2, the highest among enterprise competitors. And in Fall 2026, we were named a Grid Leader in the Enterprise Background Check category by G2. This recognition was based on verified customer reviewers along a variety of product dimensions. In the review, our customers said:

• 91% of reviewers said they would recommend Accurate
• 89% said they think Accurate is going in the right direction
• 95% said they think Accurate is easy to use
• 93% were satisfied with the quality of Accurate’s customer support
• 93% said they think Accurate was easy to set up
• 98% said they think Accurate is easy to do business with.

Accurate provides background screening solutions and support for companies of all sizes, including some of the world’s largest employers. With over 25 years of experience and operations in 240+ countries and territories, Accurate helps organizations hire quickly, confidently, and compliantly.

Built for global scale, Accurate’s platform manages complex screening needs while remaining easy to use for both employers and candidates. The company also brings deep expertise across key industries, with dedicated teams in sectors such as healthcare, retail, transportation, and insurance.

As a committed partner, Accurate operates with the drive, knowledge, and speed to keep its customers ahead of the curve and help them make seamless first impressions.