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FAQ
Pre-Employment Screening Candidate FAQ.
Yes, the candidate has the right under the FCRA to obtain a free copy of their background screening report at their request. Accurate Background can provide report copies to your candidates upon request.
Disputes can be requested from our AccurateAce candidate dispute page. Accurate Background complies with all state and federal statutes regarding reporting and re-investigation of disputed information.
Although not required, the federal Fair Credit Reporting Act (FCRA) does state you must use the most current information possible and after 30 days any public records are considered out of date. At minimum, Accurate Background recommends running annual background checks to ensure nothing has occurred in the past year since the initial background check was conducted. If you are interested in conducting annual background checks, consult our Customer Service team for additional information regarding the recommended scope of the repeated background check.
Disputes can be requested from our AccurateNow candidate dispute page. Accurate Background complies with all state and federal statutes regarding reporting and re-investigation of disputed information.
Disputes can be requested from our candidate dispute page. Accurate Background complies with all state and federal statutes regarding reporting and re-investigation of disputed information.
An existing user, or preferably the manager on the account, may contact us and provide the new user's first/last name, email address, and phone number.
You can find detailed information on the status of background checks by logging in to our background check platform.
Please contact us with the correct e-mail address for resending.

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