OTES Help Center – Adjudication Services

Orange Tree’s adjudication engine, HireGuide™, is an employment background screening solution designed to automate the decision process for employers, particularly those with multiple locations, centralized teams, or de-centralized teams.

This service helps those managing a large number of applicants, creating efficiencies when a candidate’s report is clear and controlling information and permissions when a report requires additional review.

HireGuide™ also supports the regular application of decision criteria within job groups, building consistency into the hiring process. Developed in response to client feedback around the necessity of adjudication process automation, HireGuide™ is one of Orange Tree’s premier innovations.

Orange Tree’s Automated Adjudication Process

Orange Tree will make a HireGuide™ recommendation to the employer to “Stop”, “Review”, or “Proceed” based on preconfigured hiring eligibility criteria, as provided by the employer.

The HireGuide™ can be: 

  • Configured to notify key individuals in the employer’s organization depending upon the recommendation.
  • Configured for all positions within an organization, or individual criteria can be configured by location.

The HireGuide™ recommendation is defined by the hiring eligibility criteria (or matrix) defined by the employer. 

Upon request, Orange Tree can automatically start the Adverse Action process based on a HireGuide™ “Stop” recommendation.

Automated Adjudication Advantages:

  • Supports consistent, company-wide employment decisions within job classifications
  • Minimizes errors throughout the hiring process
  • Reduces the time needed to review results (up to 80%)
  • Identifies candidates eligible for individualized assessment process
  • Supports efficient applicant onboarding